How to Calculate E-Commerce Shipping Costs and Save on Fulfillment
One of the biggest questions e-commerce businesses ask is: How do I calculate shipping costs? Whether you’re comparing rates, looking for discounts, or just trying to lower your expenses, understanding how shipping costs work is essential.
In this guide, we’ll break down all the factors that determine e-commerce shipping costs, how to compare pricing, and why working with a high-volume 3PL provider like ShipSage can help cut costs while improving efficiency.
What Determines E-Commerce Shipping Costs?
Calculating shipping costs is straightforward—you select a carrier, input package details (weight, dimensions, and destination), choose a shipping speed, and the price is calculated. However, several key factors impact final costs. Let’s take a closer look.
1. Shipping Method
Carriers offer different shipping speeds, including:
- Same-day
- Next-day
- Two-day
- Standard (3-5 days)
- Economy (5-7 days)
Faster shipping costs more, while slower methods are cheaper. Customers expect at least one fast and one affordable shipping option at checkout.
2. Shipping Zones
The more shipping zones a package crosses, the higher the cost. Zones are determined by carriers based on the distance between the fulfillment center and the customer’s address.
Tip: Storing inventory in multiple fulfillment centers can help reduce zone-based costs.
3. Package Weight
In most cases, heavier packages cost more to ship. However, if a package is light but large, it may be priced based on dimensional weight (DIM weight) instead of actual weight.
4. Dimensional Weight (DIM Weight)
Carriers use DIM weight pricing to charge based on how much space a package takes up. This is calculated by dividing a package’s cubic inches by a DIM factor set by the carrier. If DIM weight is higher than the actual weight, the carrier charges based on the larger number.
Tip: Use optimized packaging to minimize DIM weight charges.
5. Package Value
Shipping high-value items? You may need to add insurance, increasing the total cost. This is especially important for fragile or expensive products.
6. Carrier Selection
Different carriers have different pricing models. Some offer flat-rate shipping, while others charge based on weight and distance. Many e-commerce businesses negotiate rates by committing volume to a single carrier.
The Challenge:
- Using just one carrier limits flexibility.
- It’s difficult for small businesses to negotiate meaningful discounts.
7. Additional Fees and Surcharges
After calculating a base rate, carriers apply extra fees, including:
- Fuel surcharges
- Peak season surcharges
- Oversized package fees
- Extra handling fees
- Taxes and duties for international shipments
Additionally, businesses must consider costs beyond initial shipping, such as:
- Returns processing
- Reshipping lost/damaged orders
- Split shipments due to stockouts
With e-commerce return rates averaging 20-30%, factoring these costs into your overall budget is essential.
Using Shipping Cost Calculators
Most carriers offer shipping cost calculators that do the math for you:
If you only ship a few orders a day, manually checking rates works. But for higher order volumes, manually comparing shipping costs isn’t practical.
Shipping Software vs. 3PL: What’s the Best Choice?
Using a Shipping Software
Platforms like Shippo, EasyShip, and Parcel Monkey allow businesses to compare carrier rates in real time. However, they don’t solve the problem of high shipping costs—you still need to manually weigh and measure each package.
Limitations of Shipping Software:
- Doesn’t reduce costs unless you’re shipping high volumes
- Requires manual data entry for each order
- Limited negotiating power with carriers
Using a 3PL for Fulfillment and Shipping
Partnering with a 3PL provider like ShipSage helps you reduce e-commerce shipping costs while improving efficiency.
1. Better Carrier Rates
ShipSage ships thousands of orders daily, securing bulk discounts that small businesses can’t get on their own. This means:
- Lower overall shipping costs
- More flexible carrier options
- The ability to offer free or low-cost shipping to customers
2. Smarter Carrier Selection
ShipSage’s Virtual Carrier Network automatically selects the best carrier for each order based on:
- Cost
- Speed
- Reliability
This eliminates the need for businesses to manually compare shipping rates.
3. Tech-Driven Fulfillment
ShipSage automates tedious shipping tasks, including:
- Weighing and measuring packages
- Selecting the most cost-effective shipping method
- Generating real-time tracking updates
All inventory, orders, and shipments can be managed from a cloud-based platform, making fulfillment faster, smarter, and more cost-effective.
4. Multiple Fulfillment Centers = Lower Costs
ShipSage operates fulfillment centers across the U.S., allowing sellers to store inventory closer to customers. This reduces:
- Shipping zones
- Transit times
- Overall shipping costs
Bonus: With inventory in multiple locations, you can offer affordable two-day shipping across the continental U.S.
5. Transparent Pricing
Some 3PL providers disguise shipping costs in bundled fees. ShipSage believes in full transparency, so sellers always know exactly what they’re paying for.
How to Decide What to Charge for Shipping
Once you’ve calculated shipping costs, you need to determine how much of that cost to pass on to customers.
Key Metrics to Consider:
- Average Order Value (AOV) – The average amount a customer spends per order.
- Average Shipping Cost Per Order – The typical shipping cost per package.
Next, decide:
- How much of the shipping cost your profit margins can absorb.
- How much customers are willing to pay for shipping.
Many businesses adjust pricing slightly to offset shipping costs without scaring away customers.
The Smarter Way to Manage E-Commerce Shipping Costs
Calculating e-commerce shipping costs is only the first step. To truly optimize fulfillment, businesses need to:
- Lower shipping costs through better carrier rates
- Automate order processing
- Reduce delivery times with distributed fulfillment
A 3PL provider like ShipSage helps e-commerce businesses reduce shipping expenses, improve efficiency, and offer competitive shipping options.
Want to streamline your shipping and fulfillment?
Contact ShipSage today and discover how we can help you cut costs and scale your business!