Thinking of partnering with a third-party logistics (3PL) provider but worried about the myths you’ve heard? Let’s break down the top misconceptions about 3PL services and show you how they can actually save you time, money, and stress.

Myth 1: 3PLs are Expensive

The Reality: Managing your own fulfillment might seem cheaper, but hidden costs add up. Handling storage, labor, transportation, and returns on your own can drain your resources. Partnering with reliable 3PL services like ShipSage streamlines operations, cutting costs and freeing you up to focus on growing your business.

In fact, businesses can save up to 15% on logistics costs by outsourcing to a 3PL.

Myth 2: 3PLs Don’t Understand Your Company Culture and Needs

The Reality: Effective communication builds trust and understanding. At ShipSage, we prioritize getting to know your business through a thorough pre-onboarding process and ongoing conversations. This ensures we align with your values and goals, providing tailored 3PL services that fit your needs.

A report states that 89% of companies found better alignment with their 3PL partners through effective communication and collaboration.

Myth 3: 3PLs are Control Freaks

The Reality: Partnering with a 3PL doesn’t mean losing control. In fact, it enhances your visibility and control over your supply chain. ShipSage provides advanced warehouse and order management systems, giving you real-time insights and updates, so you stay in the loop every step of the way.

A survey shows that 73% of businesses experienced improved supply chain visibility after switching to 3PL services.

Myth 4: 3PLs are a Customer Service Nightmare

The Reality: Exceptional customer service is our priority. ShipSage offers 24/7 support and dedicated account managers to help you optimize your fulfillment process and address any concerns promptly. Our goal is to make your experience smooth and stress-free.

According to a study, 90% of businesses reported better customer service experiences with 3PL services compared to in-house logistics.

Conclusion

Partnering with 3PL services like ShipSage can transform your business operations, debunking common myths about costs, control, and customer service. Ready to see how we can help? Contact ShipSage today for a free consultation and discover the benefits of working with a trusted 3PL provider.