Discover the ShipSage Voyage
A dedicated team of fulfillment experts committed to moving your e-commerce business forward.
From Garage to Greatness
ShipSage started in a humble two-car garage, brought to life by our founder, Ben Pu. Originally launched as Gaatu Inc., shipping car parts, it quickly grew into a 65,000-square-foot facility in Milpitas, California. By 2015, we developed a custom warehouse management system, paving the way for ShipSage’s unique take on e-commerce fulfillment.
But we didn’t stop there. With multiple warehouses strategically placed across the U.S., ShipSage expanded its reach, making e-commerce fulfillment faster, smarter, and more reliable for businesses everywhere.
Ben Pu
Ben Pu, an e-commerce trailblazer, set his sights on redefining logistics. With a solid tech background from his time at FairMarket and eBay, he launched ShipSage to make e-commerce fulfillment accessible for everyone. His drive and vision have cemented his place as a bold leader in the e-commerce world.
Our Vision and Mission
We see a future where every e-commerce brand, big or small, has a fair shot at success. Our mission is to drive growth by delivering smart warehousing and tailored fulfillment, helping brands navigate the e-commerce world with confidence and clarity.
The Team Behind
ShipSage’s Success
Barry Chen
VP Sales & Biz Dev
“I am a co-founder of ShipSage, responsible for business development and the cultivation of BD partnerships.”
Peng Li
VP Finance
“Empowering ShipSage’s growth through strategic financial management, operational efficiency, and a clear vision for sustainable success.”
Tony Maldonado
Director Operations
“At ShipSage, I lead warehouse and fulfillment operations, focusing on building efficient processes, developing strong teams, and ensuring every customer’s products are handled accurately and shipped on time.”
Hank Wen
Director Process
“As Director of Process. I am committed to driving continuous improvement across our end-to-end operations, working closely with our talented Customer Success, Engineering and Operations teams to make every process faster, smarter, and more reliable.”
Danielle Middleton
Sr. Operations Manager
“I do what I do because I believe in culture and meeting customer needs. I find my work fun and enjoy day to day success. Our team strives on making sure we are successful daily and servicing our customers and employees are our number one goal.”
Jacee Huynh
Sr. Account Manager
“As a Senior Accounting Manager at ShipSage, I connect finance with warehouse operations, making sure the numbers behind every order are accurate, timely, and clear enough to drive better decisions.”
Dona Stephen
Engineering Manager
“As Engineering Manager at ShipSage, I lead the engineers who build the platform our warehouses run on every day — growing a dependable team and turning the needs of Operations and our customers into software that’s fast, accurate, and built to scale.”
Corinna Fong
Customer Success Manager
“I’m the Success Manager at ShipSage, where I help ecommerce businesses thrive. Knowing my work helps brands grow and serve their customers makes it deeply rewarding.”
Robert Forsyth
Warehouse Manager
“It’s very important to me as a consumer of Ecom companies to know and understand the importance of product delivered on time and in great condition, so the customer continues to use our service.”
Oralia Sandoval
Warehouse Manager
“I help our Shipsage team work efficiently and accurately, because every order we handle plays a part in our customers success.”
Alissa Tran
Human Resource Manager
“Together, we build a collaborative, inclusive workplace where teamwork, continuous learning, and mutual support help our people, our customers, and our organization succeed.”
Ray Owens
Sr. Sales Executive
“As a Senior Account Executive at ShipSage, I help ecommerce brands and Amazon sellers scale with tailored 3PL and fulfillment solutions—spanning both wholesale and DTC warehousing.”
Michael Quinteros
Sales Executive
“I help ecommerce brands grow by delivering fast, reliable 3PL fulfillment and creative print‑on‑demand solutions that turn ideas into real products. My mission is to simplify logistics, support innovation, and make fulfillment effortless for every brand I partner with.”
Mark Bautista
Sales Executive
“As part of the ShipSage Sales team, I help e‑commerce partners simplify logistics using our smart and reliable 3PL solutions.”
Jeff Zhu
Sr. Project Manager
“I’m Jeff — a project manager wired for transparency and precision. I streamline the process, deploy smart warehousing technology, and turn ambitious plans into delivered results.”
Chi Ho
Marketing Strategist
“Our mission is to reach growing brands before their operations become the thing holding them back. That means earning trust first, and treating marketing as a service to our customers, not just advertising.”