Author: Elizabeth Korda

Since the boom of the ecommerce industry, there has been a surge in fulfillment and logistics companies. As a matter of fact, there are 20,000 fulfillment companies in the United States currently! That’s a lot. But we prefer quality over quantity. There might be a large selection of 3PLs at your disposal but are they clear and simple in communicating key benefits, features, and services? This article will look at the top five fulfillment companies in the USA and their business offerings.  

#1: ShipSage 

We aren’t just #1 because we are writing on our own website about ourselves. We believe we are the top fulfillment company because we can cater to both small and large businesses, and because we offer a plethora of customizable services as per your business needs and expectations. In addition to these services, you will always have our undivided support through 24/7 customer service availability and a dedicated account manager for you to contact at all hours of the night (it’s true, but they need ZZZZs too). Our main services include:   

  • FBA (Fulfillment by Amazon) same-day prep and transfer  
  • FBM (Fulfillment by Merchant) same-day pick, pack, and ship  
  • Multi-warehouse locations throughout the United States (CA, IL, MS, and PA)  
  • Seamless transfer with ShipSage’s partner carriers such as UPS, USPS, FedEx, DHL, etc.  
  • Omnichannel integrated inventory management system with ecommerce platforms like Woot!, Shopify, Walmart, Wayfair, Etsy, eBay, Newegg, Chewy, Amazon, Wish, AliExpress, The Home Depot, etc.  
  • Bundling/Kitting/Cross-docking 
  • Custom packaging 
  • Warehouse receiving and storage 
  • B2B and B2C 
  • No monthly subscription or hidden fees  
  • No minimum orders 

#2: ShipBob 

ShipBob is a tech-enabled 3PL (third-party logistics) provider that fulfills ecommerce orders for direct-to-consumer brands. ShipBob’s services include:  

  • Pick, pack, and ship 
  • Technology (order, inventory, and shipment management tools) 
  • Warehousing (receiving and storage) 
  • Omnichannel integrations with ecommerce platforms and other tools you use (returns management platforms, inventory and order management systems) 
  • 2-day express shipping 
  • Distributed inventory 
  • Kitting/Bundling 
  • Warehouse automation 
  • Analytics tools 
  • Returns management 
  • Customization (custom packaging) 

#3: Amazon 

Amazon has a platform just for ecommerce sellers called Fulfillment by Amazon (FBA). Note: This differs from the Seller Fulfilled Prime (SFP) program. Amazon’s FBA services include: 

  • Free 2-day shipping  
  • Customer service  
  • Free return shipping to customers  
  • Inventory storage  
  • Picking and packing  
  • Shipping and handling  
  • Removal orders/inventory  
  • Long term storage  
  • Unplanned services: when inventory arrives at a fulfillment center without proper preparations or labeling  
  • Inventory management tools 

#4: Deliverr 

Deliverr’s main feature is their software. They provide you with the software to manage your ecommerce business and fulfillment for accelerated sales everywhere. The rest of their services include benefits that directly relate to their software: 

  • Connect sales channel to their software for integration  
  • Deliverr will guide you step-by-step on how to ship inventory  
  • Fast tags: fast shipping tags that Deliverr implements within their software  
  • Prime-like exclusive badging  
  • Omnichannel integrations with Woo, Facebook Marketplace, Shopify, Walmart, Google Shopping, eBay, Wish, Amazon, and Bigcommerce.  

#5: FedEx 

FedEx seems to be the most laid back in terms of not offering as much and letting people manage their business by themselves while using their meek services. In part, their services are good for experienced ecommerce business owners who have already been around the block more than a couple of times. For sellers just starting out, FedEx’s offerings might be underwhelming and confusing to navigate:  

  • Uploading your inventory into the platform 
  • Integrating with your marketplaces and other platforms 
  • Shipping product to your warehouse or distribution center for fulfillment 
  • Getting your system up and running smoothly 
  • Getting ongoing support from specialists